Gone are the days of long queues, fumbling for documents, and the stress of navigating airport security checks. The DigiYatra App, a revolutionary initiative by the Indian government, is here to transform your air travel experience into a seamless, contactless, and hassle-free journey. Launched in December 2022, this app leverages facial recognition technology and biometrics to make air travel a breeze, benefitting frequent flyers and first-time travellers alike.

What is DigiYatra?

DigiYatra App is an initiative by the Government of India designed to enhance the travel experience of passengers by implementing digital processing of passengers at airports. The primary objective is to reduce the need for physical documents and make the entire process more efficient and convenient. The core feature of the DigiYatra app is the use of facial recognition technology to verify passengers' identities, which speeds up various stages of airport processing, such as entry into the terminal, security checks, and boarding.

Key Features of the DigiYatra App

• Biometric Authentication: The app uses facial recognition technology to authenticate passengers. Upon registration, passengers upload their biometric information, which is then used to verify their identity at various checkpoints within the airport.

• Paperless Travel: With DigiYatra app, the need for physical boarding passes and identity proofs is minimized. Passengers can simply use their smartphones to navigate through the airport, making the process more eco-friendly and efficient.

• Seamless Check-In and Boarding: The app facilitates a smooth check-in process by allowing passengers to complete it online. At the airport, biometric data is used to quickly verify the passenger's identity, speeding up the process of entering the terminal and boarding the flight.

• Enhanced Security: The integration of biometric technology enhances security measures at airports. The accurate and quick verification process reduces the chances of identity fraud and ensures that only verified individuals gain access to secure areas.

• Real-Time Updates: The DigiYatra App provides real-time updates on flight status, gate changes, and other relevant information, ensuring that passengers are always informed and can make timely decisions.

• Personalized Experience: DigiYatra offers personalized services based on passenger preferences and past travel history. This includes recommendations for lounge access, shopping, dining, and other amenities at the airport.

How to Use DigiYatra App

Registration Process:

• Download the App: The DigiYatra app is available on both Android and iOS platforms. Passengers can download it from the respective app stores.
• Create an Account: Passengers need to create an account using their email ID and phone number. A one-time password (OTP) will be sent for verification.
• Upload Documents: Passengers must upload a government-approved photo ID, such as an Aadhaar card, passport, or driver's license. The app will scan and store the biometric information from these documents.

• Link Frequent Flyer Number: If the passenger is a member of a frequent flyer program, they can link their frequent flyer number to their DigiYatra account for a more personalized experience.
• Flight Booking Integration: Passengers can link their flight bookings to the app by entering the PNR number. This allows the app to provide real-time updates and notifications about the flight.

At the Airport:

1. Entry into the Terminal: Upon arrival at the airport, passengers can use the DigiYatra app to enter the terminal. Facial recognition technology verifies their identity, eliminating the need for physical documents.

2. Security Check: At the security checkpoint, the app facilitates a quick and efficient verification process. Passengers simply look into the camera, and their identity is confirmed within seconds.

3. Boarding the Flight: Boarding is made seamless with the DigiYatra app. Passengers no longer need to present a physical boarding pass. Instead, they use the app, which verifies their identity and flight details through facial recognition.

Benefits of DigiYatra

For Passengers:

1. Convenience: The DigiYatra app significantly reduces the time spent on various airport procedures. Passengers no longer need to carry multiple documents or stand in long queues, making the entire travel experience more convenient.

2. Time-Saving: The streamlined processes facilitated by the app save valuable time for passengers. The quick and efficient biometric verification reduces waiting times at security checks and boarding gates.

3. Enhanced Travel Experience: With personalized recommendations and real-time updates, passengers can enjoy a more tailored and pleasant travel experience. The app also provides information about airport amenities, helping passengers make the most of their time at the airport.

For Airports and Airlines:

• Increased Efficiency: DigiYatra App helps in optimizing airport operations by reducing the manual verification processes. This leads to faster passenger processing and more efficient utilization of airport resources.

• Improved Security: The use of biometric technology enhances the security measures at airports. The accurate verification process minimizes the risk of identity fraud and ensures that only authorized individuals access secure areas.

• Cost Savings: The reduction in the need for physical documents and manual verification processes can lead to significant cost savings for airports and airlines. The streamlined operations also result in better resource management.

Important Points to Remember:

• Currently Operational for Domestic Flights: As of July 2024, the DigiYatra App is functional only for domestic air travel within India. International travel will likely be integrated in the future.
• Participating Airports: Not all Indian airports currently offer DigiYatra services. It's advisable to check the official DigiYatra website or app for a list of participating airports before your flight.
• Optional Service: Using the DigiYatra App is completely optional. Passengers can still opt for the traditional document-based check-in process if they prefer.

The Future of DigiYatra

The DigiYatra App initiative is still in its initial stages, but it holds immense potential for revolutionizing air travel in India. Here's a glimpse into what the future might hold:

• Expansion to International Travel: The program is expected to be extended to accommodate international travel, offering a seamless travel experience for all flyers.
• Integration with Other Travel Documents: The app could potentially integrate with other travel documents like visas and travel insurance, creating a one-stop platform for managing your entire trip.
• Enhanced Security Features: Advanced facial recognition technology and integration with security databases could further strengthen security measures at airports.
• Integration with other travel services like car rentals or hotel bookings
• AI-powered travel assistants to help with trip planning

Additional Tips for a Smooth DigiYatra Experience:

• Register Well in Advance: Complete your DigiYatra registration well before your flight to avoid any last-minute hassles.
• Ensure a Clear Photo: Upload a high-quality, recent photograph for accurate facial recognition during the verification process.
• Keep the App Updated: Regularly update the DigiYatra App to avail all the latest features.

Conclusion : Ready to Experience the Future of Air Travel?

The DigiYatra App is a groundbreaking initiative with the potential to revolutionize air travel in India. Its benefits extend far beyond individual convenience, fostering a more efficient air travel ecosystem and boosting the economy. By embracing this innovative technology, you can save time, reduce stress, and contribute to a smoother and more efficient air travel ecosystem. So, next time you book a domestic flight within India, download the DigiYatra App and experience the future of air travel firsthand.

Download the DigiYatra App today and experience a smoother, faster, and more stress-free journey through Indian airports through the following links:

Android - https://play.google.com/store/apps/details?id=org.digiyatra.org&hl=en_IN

IOS - https://apps.apple.com/in/app/digi-yatra/id6479873321

By embracing this innovative technology, you can contribute to a more efficient and enjoyable air travel experience for everyone.